Pre-emptive Customer Service by Henry Sampson

 

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The first 5 Months of Xylo – How We Did

The first 5 Months of Xylo – How We Did

Hi There!

The team decided to whip up a quick graphic on Xylo Cloud Ticketing‘s achievements after it’s first 6 months on the market. In case you’ve not heard of it yet, Xylo is a cloud ticketing platform DreamOval released in August 2013 with a simple aim: Make Ticketing Simple. Here’s a quick look at how far we got in that mission.

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Can Free Software Transform Africa?

The Linux Foundation

The Linux Foundation. Champions of Linux and Free Software

What is perhaps one of the most important but unseen pillars of the technology revolution, seems to finally be coming out of the shadows. Much of the technology we use most often today is either itself or is based on what is termed ‘free/open-source software’.

But what exactly is ‘free software’? The simplest explanation is that free software is not any particular program or piece of code but is rather an ideology. It is one which proclaims that software which is developed should be created in an open manner which allows anyone else to examine and make changes to the source code.

 

 

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How Can You Make Money from Your Mobile App?

Mobile DevelopmentSo, you’re a hotshot young software developer with an awesome idea for a mobile app, you’re sure it will rock the world and have more users than Angry Birds. Perhaps you’ve already finished the app and are ready to launch in a big splash, but now the big question hits you, how exactly are you going to make money from this? Worldwide fame is all well and good but you do plan on buying a house and hopefully getting married.

This is a problem faced by many mobile application developers around the world, and as the app development sphere in Ghana and Africa grows, it’s a challenge our young developers will have to face and overcome.

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What Can We Expect in 2012? (Part 2)

Following on from2012 last week’s article and introduction to our vision for 2012, here are a few more ways technology will revolutionize work and life in Ghana this year. We take a look backwards at some of the innovations and events of the past year, then take a look forward at how these events could transform Ghana in 2012 and beyond.

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How Can Your Business Utilize The Crowd?

CrowdSourcing CartoonSince its launch in 2001, Wikipedia has expanded to have versions in 270 languages and is accessed by millions of people seeking information from all over the world, each day. Yet it may come as a surprise to learn that this massive collection of information is not run by just one group of people in an office, Wikipedia is updated and ‘run’ by everyone. This is the phenomenon of crowdsourcing.

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Are Businesses in Ghana Cloud Ready?

Cloud ComputingFor the past few years, a new trend in computing has been quickly gaining traction not only in the tech world but increasingly amongst businesses. What is it? Cloud Computing. Cloud Computing has proved since its inception its great personal and business benefits. It is then not surprising that many businesses, both small and large, have caught on to its possibilities and have integrated it in many ways in their business activities.

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